Some small businesses are really going to town engaging with customers, sharing knowledge, and gaining new business through the use of social media. If you have not explored these tools for your business, 2010 is prime time to start. Below is a graph of social media use among small businesses in 2009, broken down by industry:
From attending “webinars” to reading business blogs to engaging in conversation about specific products or services, social media tools are out there for you to utilize to grow your business.
The fine folks of Marketing Profs have been researching this trend. The link below gives you a taste of some of their findings: How Small Businesses Leaders Use Social Media. Enjoy!